A woman from Walkergate was left disgusted after discovering some human excrement at the bottom of a log flume at Wet ‘n’ Wild.
So that’s why they call it a log flume…
Justine Bell was with her 10-year-old daughter at the North Shields water-park when the faeces was found.
What was supposed to be a summer treat for her daughter before returning to school, ended up to be a bit of a nightmare. After only being at the water-park for a short period of time, she had to grab her daughter’s arm to stop her from standing in the waste.
She told the Chronicle,
It was just so dirty. I went to pick my daughter up and there at the bottom of the flume was faeces.
She nearly stepped in it. It was horrendous.
We told a lifeguard and he just stood there grinning.
Following the discovery, and the lack of urgency from the staff at Wet ‘n’ Wild, Ms. Bell immediately left the water-park with her partner and daughter, demanding a refund from the company.
There was litter everywhere, cans of Coke in the pool.
We paid £25 – it wasn’t cheap and the cleanliness was a real cause for concern.
Wet ‘n’ Wild received a £1.1m revamp recently and reopened in August 2014. According to the Chronicle, a spokesperson from the company said:
We can confirm a customer reported to lifeguards that there was faeces on the floor next to the bottom of one of our flumes.
The incident was reported to the supervisor and the faeces promptly cleaned up and the floor area disinfected. There was no indication that this had originated from inside the flume, and faeces was not found in the pool itself.
Ms. Bell received her money back following the incident, which reminded us of this scene from The Inbetweeners 2 movie…